Job Description
Are you looking for a rewarding career in Charlotte, NC? Horizon Operations Group is seeking dedicated Entry Level professionals to join our high-performing team. We offer a competitive salary with flexible hours and a dynamic environment where you can grow your career without prior experience. We provide comprehensive training to set you up for success.
As a member of our team, you will play a crucial role in delivering exceptional service to our clients. We value hard work, integrity, and a positive attitude. If you are ready to start your journey in a stable and growing industry, we want to hear from you.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues efficiently to ensure high satisfaction.
- Process orders, returns, and exchanges accurately using our internal systems.
- Collaborate with team members to meet daily and weekly performance targets.
- Provide accurate product information and support to potential clients.
- Maintain up-to-date records of customer interactions and transactions.
Qualifications
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Ability to work flexible hours, including weekends and evenings.
- Basic computer proficiency and typing speed.
- Enthusiastic attitude with a willingness to learn and grow.