Job Description
Are you looking for a job that fits your life? Nashville Flexible Solutions is hiring Customer Service Representatives who value flexible hours and weekly pay. We understand that life happens, which is why we offer schedules that work for you, whether you are a student, a parent, or looking for a side hustle.
In this role, you will be the friendly face of our brand, helping our community in Nashville and beyond. We pride ourselves on a supportive culture that values work-life balance and provides the tools you need to succeed.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Manage and update customer records accurately in our CRM system.
- Resolve complaints and escalate complex issues to the senior management team.
- Assist with administrative tasks such as scheduling appointments and data entry.
- Maintain a high level of product knowledge to provide accurate information.
- Collaborate with team members to improve service quality.
Qualifications
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Proven ability to multitask in a fast-paced environment.
- Reliable internet connection and a quiet workspace.
- Ability to work independently with minimal supervision.
- Proficiency with Microsoft Office Suite or Google Workspace.