Job Description
Join Boston's premier hospitality team as an Hourly Customer Service Associate! No experience required – we provide comprehensive training to launch your career. Enjoy competitive hourly pay, flexible scheduling, and a supportive work environment. Perfect for students, career changers, or anyone seeking immediate income without prior qualifications.
Why Apply?
• Guaranteed weekly pay with overtime opportunities
• Free parking and public transit reimbursement
• Career advancement pathways to management
• Team outings and quarterly performance bonuses
Responsibilities
- Deliver exceptional customer service to hotel guests and visitors
- Manage front desk operations including check-ins/check-outs
- Process reservations using our proprietary booking system
- Coordinate with housekeeping and maintenance teams
- Handle guest inquiries and resolve service issues
- Maintain accurate guest records and billing information
- Uphold brand standards for cleanliness and professionalism
Qualifications
- High school diploma or equivalent (GED accepted)
- Positive attitude and strong communication skills
- Availability to work evenings, weekends, and holidays
- Basic computer literacy and willingness to learn new systems
- Reliable transportation to downtown Boston location
- Ability to stand for extended periods (6+ hours)
- No prior experience necessary – training provided