Job Description
Urgent Hiring: Flexible Hours Available!
Are you a tech-savvy problem solver looking for a job that fits your schedule? Apex Digital Solutions is currently seeking an IT Support Specialist in Dallas, Texas. We are committed to finding top talent for immediate placement, offering competitive hourly rates and a modern work environment.
In this role, you will be the first point of contact for technical issues, ensuring our team remains productive and connected. If you are ready to kickstart your career in IT with flexible scheduling, apply today!
Responsibilities
- Provide exceptional technical support via phone, email, and remote access tools.
- Diagnose and resolve hardware, software, and network connectivity issues efficiently.
- Perform routine maintenance and upgrades on workstations and peripherals.
- Assist in the onboarding process for new employees, setting up their devices.
- Document all incidents, resolutions, and customer interactions in the helpdesk system.
- Collaborate with senior IT staff to maintain IT security protocols and policies.
Qualifications
- High school diploma or GED; Associate degree in Computer Science is a plus.
- Basic knowledge of Windows 10/11 and Microsoft Office Suite (Word, Excel, Outlook).
- Strong troubleshooting skills and the ability to think critically under pressure.
- Excellent verbal and written communication skills with a customer-centric attitude.
- Flexibility to work varying shifts, including evenings and weekends as required.
- Valid driver's license and reliable transportation for local site visits.