Job Description
We are currently seeking a highly skilled Field Service Technician to join our dynamic team in Boston, Massachusetts. If you are a tech-savvy professional looking for immediate openings and the opportunity to work on cutting-edge infrastructure, we want to hear from you.
At Apex Technical Solutions, we pride ourselves on delivering excellence in IT support and infrastructure management. This is a fantastic opportunity to work with a premium client base in the Greater Boston area, offering competitive hourly rates and a collaborative work environment.
Responsibilities
- Perform on-site installation, configuration, and maintenance of hardware and software systems.
- Diagnose and resolve complex technical issues efficiently to minimize downtime.
- Conduct routine system checks and perform preventative maintenance on client equipment.
- Communicate technical concepts clearly to non-technical clients and team members.
- Travel to various client locations within the Greater Boston area.
- Document all service calls, repairs, and system configurations accurately.
- Adhere to safety protocols and company quality standards.
Qualifications
- Associate degree in Computer Science, IT, or a related technical field (or equivalent work experience).
- Valid Driver’s License and clean driving record.
- Experience with desktop support, networking, or hardware repair.
- Strong problem-solving skills and the ability to work independently.
- Excellent customer service and communication skills.
- Familiarity with remote diagnostic tools and ticketing systems.
- Ability to lift and carry equipment weighing up to 50 lbs.