Job Description
We are looking for a dedicated and detail-oriented Field Service Technician to join our elite team in Los Angeles. At Apex Technical Solutions, we bridge the gap between complex technology and seamless user experiences. We offer competitive hourly rates with weekly payouts and a comprehensive benefits package.
In this role, you will be the face of our technical expertise, traveling to client sites to ensure their systems operate at peak efficiency. If you are a problem-solver who enjoys hands-on work and values reliability, we want to hear from you.
Responsibilities
- Perform on-site installation, configuration, and repair of network hardware, printers, and computer systems.
- Diagnose and troubleshoot complex technical issues efficiently and accurately.
- Interact professionally with clients to explain technical concepts and provide solutions.
- Maintain a clean and organized work vehicle and tool inventory.
- Complete detailed service reports and update our CRM system after every job.
- Adhere to all safety protocols and company policies while traveling.
- Collaborate with the central support team to escalate and resolve difficult technical challenges.
Qualifications
- High school diploma or GED; Associate degree in Information Technology or related field preferred.
- Minimum of 2 years of experience in field service, IT support, or a related technical role.
- Valid Class C California Driver's License and a clean driving record.
- Strong knowledge of Windows, macOS, and networking fundamentals.
- Excellent communication skills and a customer-first attitude.
- Ability to lift up to 50 lbs and stand for extended periods during installation.
- Reliable transportation with valid auto insurance.