Job Description
Are you looking for hourly pay with the flexibility of daily pay? Apex Digital Systems is seeking a skilled IT Support Specialist to join our growing team in Columbus, Ohio. We pride ourselves on offering a modern work environment where your technical expertise is valued and your financial needs are met with competitive hourly rates and weekly pay options.
In this role, you will be the first line of defense for our internal technical infrastructure, ensuring seamless operations for our clients. Whether you prefer the stability of a weekly paycheck or the immediate access to funds that daily pay offers, we have a structure designed for your convenience.
Why Join Us?
- Flexible Pay Schedules: Access your earnings via daily pay or receive a reliable weekly paycheck.
- Modern Technology Stack: Work with the latest tools in cloud computing and cybersecurity.
- Growth Opportunities: Clear pathways for advancement within the technical sector.
Responsibilities
- Provide tier 2 technical support and troubleshooting for hardware and software issues.
- Manage and maintain ticketing systems to ensure timely resolution of user inquiries.
- Configure and deploy workstations, mobile devices, and network peripherals.
- Assist in the implementation of new IT policies and security protocols.
- Conduct regular system maintenance and updates to ensure operational efficiency.
- Collaborate with the development team to optimize internal software tools.
Qualifications
- Associate degree or certification (CompTIA A+, Network+) in Information Technology.
- Minimum of 2 years of experience in IT support or a related technical field.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with cloud services (AWS, Azure) and networking concepts.
- Excellent problem-solving skills and customer service orientation.
- Ability to lift and move equipment weighing up to 40 lbs as needed.