Job Description
We are currently looking for a highly motivated IT Support Specialist to join our team in Colorado Springs, Colorado. We are proud to offer Weekly Pay and competitive Hourly Pay rates to ensure our employees are compensated for their hard work.
At Apex Tech Solutions, we believe in investing in our people. You will have the opportunity to work with cutting-edge technology while enjoying a supportive and collaborative work environment.
What We Offer:
- Competitive hourly wage with weekly paychecks.
- Comprehensive health, dental, and vision insurance.
- Paid training and certification assistance.
- Clear path for career advancement.
Responsibilities
- Provide Tier 1 and Tier 2 technical support to internal staff via phone, email, and ticketing systems.
- Install, configure, and troubleshoot hardware, software, and network peripherals.
- Manage and maintain the inventory of IT assets and devices.
- Ensure compliance with company IT security policies and protocols.
- Collaborate with management to identify and implement process improvements.
- Document technical issues and resolutions in the knowledge base.
Qualifications
- High school diploma or GED required; Associate degree in Computer Science or IT preferred.
- Previous experience in IT support or Help Desk roles is required.
- Familiarity with Windows and macOS operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.