Job Description
Are you a tech-savvy professional looking for financial stability and flexibility? TechHorizon Solutions is currently hiring an IT Support Specialist in the heart of New Orleans, Louisiana.
We pride ourselves on a dynamic work environment where your skills are valued and your paycheck is delivered on time—every single week. If you are ready to advance your career in a city known for its culture, music, and vibrant community, we want to hear from you.
Why Join Us?
- Weekly Pay: Get paid every Friday, not every two weeks.
- Modern Environment: Work with cutting-edge technology and a supportive team.
- Growth Opportunities: Clear pathways for career advancement within the IT department.
Responsibilities
- Provide Tier 1 and Tier 2 technical support to employees via phone, email, and in-person.
- Diagnose and resolve hardware, software, and network issues efficiently.
- Manage and maintain inventory of IT equipment and assets.
- Install, configure, and troubleshoot operating systems and applications.
- Document all technical issues and resolutions in the helpdesk ticketing system.
- Collaborate with the network engineering team to improve system performance.
Qualifications
- High school diploma or equivalent; Associate’s degree in IT or related field preferred.
- Valid CompTIA A+ Certification is a strong plus.
- Proven experience in IT support or help desk environments.
- Strong knowledge of Windows and Mac OS operating systems.
- Excellent problem-solving and communication skills.
- Ability to work in a fast-paced, team-oriented environment.