Job Description
Are you looking for a position that pays you weekly? Join the innovative team at San Jose Tech Solutions and enjoy the peace of mind that comes with reliable, weekly paychecks right here in the heart of Silicon Valley. We are seeking a highly skilled Senior IT Support Specialist to join our dynamic workforce.
We are committed to providing a flexible work environment, competitive benefits, and a culture that values your time and expertise. If you thrive in a fast-paced setting and want to make an immediate impact, we want to hear from you.
Why You'll Love Working With Us:
- Weekly Pay: Get paid every week without the wait.
- Competitive Hourly Rate: $25 - $35/hour based on experience.
- Modern Environment: Work with cutting-edge technology in a collaborative office.
- Growth Opportunities: Clear pathways for career advancement.
Responsibilities
- Provide advanced technical support to end-users via phone, email, and in-person in our San Jose office.
- Configure, install, and troubleshoot hardware (laptops, printers) and software applications.
- Manage and maintain Active Directory, Office 365, and network infrastructure.
- Respond to help desk tickets and resolve complex technical issues efficiently.
- Conduct regular IT audits and ensure compliance with company security protocols.
- Train new employees on IT policies and software usage.
Qualifications
- 3+ years of experience in IT Support, Help Desk, or Technical Support.
- Strong knowledge of Windows and macOS operating systems.
- Experience with network troubleshooting and hardware repair.
- Excellent communication skills with the ability to explain technical concepts to non-technical staff.
- CompTIA A+ or Network+ certification is a plus.
- Ability to work independently and manage multiple priorities in a fast-paced environment.