Job Description
We are urgently hiring motivated individuals for hourly support positions in Chicago, IL and the New York area. If you are looking for a dynamic work environment with immediate start dates and competitive pay, we want to hear from you.
At Apex Solutions, we pride ourselves on delivering top-tier customer service. Our team is growing rapidly, and we are looking for friendly, tech-savvy individuals to join our frontline support staff. Whether you are an experienced professional or a motivated recent graduate, this is your chance to secure a stable, rewarding hourly job.
Why Join Us?
- Immediate Start: Onboarding begins as soon as this week.
- Competitive Hourly Pay: Earn $18.00 - $24.00 depending on experience.
- Flexible Schedules: Options available for day and evening shifts.
- Growth Opportunities: Clear pathways to full-time and management roles.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a focus on resolution and satisfaction.
- Assist clients with technical issues, account troubleshooting, and product information.
- Maintain accurate and detailed records of all interactions in our CRM system.
- Collaborate with the support team to identify trends and improve service protocols.
- Adhere to company policies and quality assurance standards during every shift.
Qualifications
- High school diploma or GED required.
- Previous customer service or support experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable internet connection (for remote New York roles) and a quiet workspace.