Job Description
Are you seeking a stable career with the financial flexibility of a weekly paycheck? We are currently hiring a dedicated IT Support Specialist for our weekend operations in New York City. This is an immediate opening for a technical professional who thrives in a fast-paced environment and values consistent, predictable pay.
Why Apply?
- Weekly Paychecks: No waiting for bi-weekly deposits; get paid every week.
- Weekend Flexibility: Enjoy your weekdays off while earning a competitive rate.
- Modern Tech Stack: Work with the latest enterprise hardware and software.
Join a premier recruiting firm that prioritizes your career growth and work-life balance.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network troubleshooting during weekend shifts.
- Manage and resolve incoming IT tickets efficiently to ensure minimal downtime.
- Perform routine system maintenance, patch management, and security audits.
- Assist employees with software installations, printer configuration, and account access.
- Document technical issues and resolutions in the knowledge base for future reference.
- Collaborate with the on-site engineering team to maintain a secure IT infrastructure.
Qualifications
- High school diploma or GED required; Associate degree in Information Technology is preferred.
- 1-3 years of experience in Help Desk, Desktop Support, or IT Support roles.
- Strong working knowledge of Windows 10/11, Microsoft Office 365, and Active Directory.
- Excellent problem-solving skills and the ability to explain technical concepts to non-technical users.
- Must be available to work weekends (Friday - Sunday) on a rotating schedule.